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Knowledge Base Adding or Editing Text
Help Center
back Navigate to the page which needs updating, click the Edit link on the Admin Bar.

The Edit Article page will load over the existing article. Place the cursor in the body of the Main area and below the Editor Tool Bar. This area functions similar to a word processor, format text using the Editor Tool Bar.

Save Changes
Saving the changes depends on the User Level access.

Admin and Editor:


Publish - changes display immediately on the website.

Save Draft - changes are saved and retrieved the next time the page is edited.

Cancel - the changes are not saved and Edit Article closes.

Author Level Access:


Save Draft - the changes are saved and are not seen by the public until approved by the web administrator.

Load Publish - the changes are not saved and the page loads the previous saved version.

Cancel - the changes are not saved and Edit Article closes.